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Cookies und vergleichbare Technologien werden verwendet, um den Betrieb der Website wie gewünscht zu ermöglichen. Mit Ihrer Einwilligung werden Inhalte von Drittanbietern und Partnern angezeigt, z.B. Videos, und Zugriffe auf unsere Website analysiert. Dabei werden technisch bedingt Informationen zu Ihrer Verwendung unserer Website an unsere Partner weitergegeben, die diese Informationen möglicherweise mit weiteren Daten zusammenführen.
We are pleased that you are visiting our website and thank you for your interest.
The following informs you about how we handle your personal data when you use our website.
Personal data are all data by which you can be personally identified.
The controller responsible for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is:
PLAZA Hotelgroup GmbH
Lise-Meitner-Straße 4
74074 Heilbronn, Germany
Tel: 07131 264170
E-mail: info@plazahotels.de
The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
The controller has appointed a data protection officer, who can be reached as follows:
DSKC Datenschutz-Arbeitssicherheit-Kompetenz-Center GmbH
Sielower Landstraße 68
03044 Cottbus, Germany
E-mail: info@dskc.de
Tel: +49 355 48679-410
When you use our website exclusively for informational purposes — i.e., when you do not register or provide us with any other information — we only collect the data that your browser transmits to our server (so-called “server log files”). When you access our website, we collect the following data, which are technically required for us to display our website to you:
Processing takes place pursuant to Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data collected does not take place. We reserve the right, however, to review the server log files retrospectively if there are concrete indications of unlawful use.
For security reasons and to protect the transmission of confidential content (for example orders or enquiries sent to the controller), this website uses SSL or TLS encryption.
You can recognise an encrypted connection by the character string “https://” and the padlock symbol in your browser line.
For the hosting of our website and the presentation of the site content we use a provider who either performs its services itself or uses selected subcontractors and provides exclusively servers located within the European Union. All data collected on our website are processed on these servers.
We have concluded a data processing agreement with the provider which ensures the protection of the data of our website visitors and prohibits unauthorised transfer to third parties.
In order to make visits to our website attractive and to enable the use of certain functions we use cookies — small text files that are stored on your end device. Some of the cookies are deleted after the end of the browser session (so-called “session cookies”), while others remain on your end device and enable us to recognise your browser the next time you visit (so-called “persistent cookies”). In the latter case you can object to the storage of cookies via your browser settings.
If cookies used by us process personal data, processing is carried out either pursuant to:
You can configure your browser so that you are informed about the setting of cookies and decide on a case-by-case basis whether to accept them or exclude the acceptance of cookies in certain cases or in general.
Please note that in the event of non-acceptance of cookies, the functionality of our website may be restricted.
If you contact us (for example via contact form or e-mail), personal data will be processed solely for the purpose of handling and answering your enquiry and only to the extent necessary for this purpose.
The legal basis for this processing is our legitimate interest in responding to your enquiry pursuant to Art. 6 (1) lit. f GDPR. If your contact is aimed at the conclusion of a contract, an additional legal basis is Art. 6 (1) lit. b GDPR.
Your data will be deleted once it is clear from the circumstances that the matter has been conclusively resolved and no statutory retention obligations apply.
If you use the comment function on this website, in addition to your comment we also store the comment time and the commentator name you selected and publish this information on the website. Your IP address is also logged and stored.
The storage of the IP address is for security reasons, in case the commentator violates the rights of third parties or posts unlawful content. We need your e-mail address in order to contact you if a third party claims the content you have published is unlawful.
Legal basis for storing your data is Art. 6 (1) lit. b and lit. f GDPR. We reserve the right to remove comments if they are legally contested by third parties.
Pursuant to Art. 6 (1) lit. b GDPR personal data are collected and processed to the extent required when you provide them for the opening of a customer account. The data required are visible from the input mask of the corresponding form on our website.
You may delete your customer account at any time by sending a message to the above controller address. After deletion of your customer account your data will be deleted if all contracts concluded via the account have been fully processed, no statutory retention obligations apply, and our legitimate interest in further storage no longer exists.
If you register for our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for the dispatch of the newsletter is your e-mail address; additional data are voluntary and used to address you personally.
We use the double opt-in procedure. By activating the confirmation link you give your consent for the use of your personal data pursuant to Art. 6 (1) lit. a GDPR.
We store the IP address of the internet service provider (ISP) and the date and time of registration to be able to trace possible misuse of your e-mail address at a later date.
You may unsubscribe at any time via the link provided in each newsletter or by notifying the controller named above. After you unsubscribe, your e-mail address will be removed from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to further use your data that is legally permitted and about which we inform you in this declaration.
To the extent necessary for contract execution (e.g., delivery and payment), personal data collected by us are disclosed pursuant to Art. 6 (1) lit. b GDPR to the commissioned transport company and the commissioned credit institution.
If, on the basis of a corresponding contract, we owe updates for goods with digital elements or for digital products, we process the contact data you provided when ordering to inform you within the scope of our legal information obligations pursuant to Art. 6 (1) lit. c GDPR. Contact data are used strictly for notices regarding updates owed by us and processed only as far as required for that purpose.
For order execution we also cooperate with service providers who support us wholly or partly in performing concluded contracts. Certain personal data will be transferred to these service providers as described below.
DHL Paket GmbH, Sträßchensweg 10, 53113 Bonn, Germany
We pass on your e-mail address and/or telephone number pursuant to Art. 6 (1) lit. a GDPR before delivery for the purpose of scheduling a delivery appointment or delivery announcement, provided you have given explicit consent during the ordering process. Otherwise, we pass only the name of the recipient and the delivery address pursuant to Art. 6 (1) lit. b GDPR for the purpose of delivery. Disclosure takes place only insofar as necessary for the delivery of goods. You may revoke your consent at any time with effect for the future by contacting the controller named above or the provider.
Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden
PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg
Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland
When selecting an online payment method where you make payment in advance (e.g., credit card), your payment data (including name, address, bank and card information, currency and transaction number) as well as information about the content of your order will be passed to the provider pursuant to Art. 6 (1) lit. b GDPR — exclusively for payment processing.
When selecting a method where the provider makes payment in advance (e.g., invoice/instalment/direct debit), you may be asked to provide personal data (first and last name, street, house number, postcode, city, date of birth, e-mail address, telephone number, possibly data on an alternative payment method). To protect our legitimate interest in assessing creditworthiness, these data are forwarded to the provider pursuant to Art. 6 (1) lit. f GDPR for a credit check. Credit information may contain probability values (“scores”) calculated via recognised mathematical-statistical procedures.
You may object to this processing at any time by notifying us or the provider. The provider may continue processing if necessary for contractually compliant payment handling.
This site uses Google Web Fonts (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland) for uniform display of fonts. When you load a page, your browser retrieves the required web fonts and establishes a direct connection to the provider’s servers; certain browser information, including your IP address, is transmitted. Data may also be transferred to Google LLC, USA.
Processing occurs only with your consent pursuant to Art. 6 (1) lit. a GDPR, which you can revoke at any time with effect for the future via the website’s cookie-consent tool. If your browser does not support web fonts, a standard font from your computer will be used. For transfers to the USA, the provider participates in the EU-US Data Privacy Framework. Further information on Google’s data protection provisions: https://business.safety.google/intl/de/privacy/
If we process your personal data on the basis of a balancing of interests pursuant to Art. 6 (1) lit. f GDPR, you have the right at any time to object, on grounds relating to your particular situation, to the processing of your personal data with effect for the future. We will cease processing unless we can demonstrate compelling legitimate grounds which override your interests, rights and freedoms, or the processing serves the establishment, exercise, or defence of legal claims.
If your personal data are processed by us for the purpose of direct advertising, you have the right to object at any time to such processing. If you exercise your right to object, we will cease processing your personal data for direct marketing purposes.
The duration of storage of personal data is determined by the respective legal basis, the purpose of processing and — if applicable — by statutory retention periods (e.g., commercial and tax law retention periods).
Unless otherwise specified above, stored personal data will be deleted when they are no longer necessary for the purposes for which they were collected or otherwise processed.